MYNTRA.COM (April-2014 to Present)
Designation : Senior Executive
Tallying all incoming load (includes of parcels & documents) and ensuring their entry into system by related concern staff with all the procedure of load entered in respective manner.
Reporting discrepancies/errors pertaining to total incoming makes in the format and sending it to the concern branches and RHOs of concern heads.
Handling day-to-day activities and preparing monthly collection plan, non-collectable statement. Involved in for reconciliation of Ledger A/c as and when required.
Intimating channel management team on errant franchisees & assisted them in implementing decisions.
Coordinating with direct clients and retained the accounts by providing efficient customer service.
Monitoring adherence to manpower productivity standards are met and device ways and means to Interact with clients by personal visit, e-mails and correspondence letters and handle daily follow-up
Coordinate with CSS, Channel Management and other departments for achieving monthly collection targets.
Successfully managing timely deliveries of inbound loads through franchisee and own system.
Ensuring timely pickup of loads from direct customers & correct processing of outbound consignment accordingly connect the same to the respective apex as per the cutoff timing.
BLUEDART EXPRESS LTD (August-2000 to March-2014)
Designation : Excutive Operations